Tide and Timber Travel Privacy Policy

Effective Date: June 23, 2026

Tide and Timber Travel (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, submit forms, or engage with our travel planning services.

1. Information We Collect

We collect personal information to provide our services and communicate with clients effectively. Types of information may include:

Personal Information

  • Name, email address, phone number, travel preferences, and trip details submitted through forms or email.

Website Analytics and Cookies

  • When you visit our website, Squarespace automatically collects usage and log data such as IP address, browser type, pages visited, and approximate location.

  • We may also use Google Analytics or similar services to understand site traffic and improve user experience.

Forms

  • Forms submitted through Typeform or Google Forms collect personal information (name, email, preferences) and metadata such as submission time and device/browser type.

2. Use of Your Information

We use collected information to:

  • Provide and manage travel planning services, including trip research, reservations, and confirmations.

  • Communicate with clients regarding travel services, trip updates, newsletters, promotional offers, and marketing communications when consent has been provided. You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails or by replying to text.

  • Improve our website and services through analytics.

  • Maintain records for legal, regulatory, and business purposes.

We may share information necessary to facilitate travel arrangements with airlines, hotels, cruise lines, tour operators, transportation providers, travel insurance providers, destination management companies, and other travel suppliers involved in your trip.

Data Retention: We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. When information is no longer needed, it will be securely deleted or anonymized.

By providing your email and/or phone number, you consent to communications related to your travel inquiry or trip. Message and data rates may apply. Consent is not a condition of purchase.

3. Affiliation with Fora

Tide and Timber Travel is affiliated with Fora, a host agency that provides back-office support and access to travel products. The owner of Tide and Timber Travel is a certified independent travel advisor of Fora. When you submit personal information through our site or during trip planning, some of your data may be processed or stored by Fora for purposes of:

  • Booking travel and related services

  • Managing reservations and confirmations

  • Providing support during your travel

  • Maintaining records for business and regulatory compliance

We remain responsible for how your information is used. By using our services, you consent to this processing. For more information on Fora’s privacy practices, please visit their Privacy Center.

4. How We Protect Your Information

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse, including:

  • Secure hosting and SSL encryption on our website

  • Strong passwords and two-factor authentication for accounts

  • Limited access to client data

  • Regular backups and secure storage of records

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and track analytics. Cookies may be used for:

  • Functional purposes (keeping you logged in, remembering preferences)

  • Analytics (understanding website traffic and page performance)

You may disable cookies in your browser, but some website features may not work as intended.

6. Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

  • Fora, as described above, for travel booking and support

  • Service providers assisting with email, forms, or analytics

  • Legal authorities if required by law

7. Your Rights

You may request:

  • Access to the personal information we hold about you

  • Corrections or updates to your information

  • Deletion of your information (subject to legal or contractual obligations)

  • To opt out of marketing communications

Please contact us at hello@tideandtimbertravel.com for any of these requests.

Children’s Privacy: Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent version.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, contact us at:

Tide and Timber Travel

Email: hello@tideandtimbertravel.com